Thursday, February 28, 2008

Idiocracy

In my spare time I serve as a web guru for a professional association I belong to. It's not a huge deal, because mostly all it means is I get behind-the-scenes access to a website that makes publishing content, etc. a matter of typing and clicking rather that coding and posting.

Most of my duties on the site involve troubleshooting for people who are having problems, and that usually focuses almost exclusively on people who are confused about our website structure (and it is a little retarded), and on login issues.

Today I received an email from a member, telling me that it had been a while since she logged in to the password-protected site, and could I please remind her of her password? Or was there someone else she should be contacting for this info?

Answer: Lady, do you see that link labeled "Forgot your password?" RIGHT NEXT TO the password field of the login screen? What do you think it's there for, decoration? It's not terribly cryptic, is it? How is that you managed to root around to find my contact information to ask me this question, but weren't able to see a blindingly obvious link that would answer your question?

1 comment:

Rich said...

So nice to hear someone else rant about these things...